Centra Limited Contact us

Services.

We design, build and support software end to end, from the first workshop to the support call, with the same senior team throughout. Most projects start with a short discovery, so you can see the shape of the work before committing to a build.

01

Discovery and service design

Before anyone commits to a build, we find out what the work really involves and test the riskiest ideas cheaply. Discovery can stand on its own: you keep everything we produce, whoever builds the system.

What's included

  • Interviews and time alongside the people who do the work
  • Process and data mapping, including the spreadsheets and workarounds
  • A prioritised list of problems worth solving
  • A prototype tested with real users

What you get

  • A tested prototype
  • A costed delivery plan with options and risks
  • A clear recommendation, including when to buy rather than build
02

Web applications and platforms

Case management, portals, operational systems and internal tools, built around the people who use them every day and the records they depend on.

What's included

  • Accessible, responsive interfaces built to WCAG 2.2 AA
  • Role-based access and audit trails
  • Workflows, approvals and notifications
  • Reporting from live data

What you get

  • A production system, live and supported
  • Source code and data that belong to you
  • Documentation for users and administrators
03

Integration and APIs

We connect what you already run, so information is entered once and trusted everywhere. Our own platform syncs with Xero, Shopify, Aramex and Bascik Transport.

What's included

  • APIs to and from finance, CRM, identity and line-of-business systems
  • Scheduled and event-driven syncs with error handling
  • Data mapping and reconciliation
  • Alerts when a sync fails, before anyone notices the gap

What you get

  • One source of truth
  • No double-keying
  • An audit trail across systems
04

Responsible AI

Assistants and agents that search, summarise, flag and draft, with a person approving every action. We build them the way we built Centra AI for our own platform.

What's included

  • Questions answered from your own records
  • Summaries of cases, documents and histories
  • Exceptions flagged before they become problems
  • Drafts of emails, orders and responses, ready for review

What you get

  • Hours back for your team
  • Answers grounded in your data
  • No action without a person's approval

How we use AI responsibly

05

Modernisation and data migration

We replace spreadsheets and ageing systems in stages, so the work never stops while the new system comes in.

What's included

  • An inventory of current systems, spreadsheets and workarounds
  • Data cleansing and mapping
  • Staged migration, with old and new running side by side where needed
  • A plan to retire the old system

What you get

  • Legacy systems retired
  • Clean, complete data
  • No lost history
06

Support and improvement

Once a system is live, we keep it secure, healthy and improving, under a service level we agree with you.

What's included

  • Hosting, monitoring and backups
  • Security patching and dependency updates
  • Fixes within agreed response times
  • A shared list of improvements, worked through in priority order

What you get

  • A system that stays secure
  • A system that keeps getting better
  • Documentation and code that stay yours

Where to next.

Start with a discovery.

Tell us what's slowing the work down and we'll suggest where to start. A real person replies within one business day.

Talk to us